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Thursday, July 17, 2014

11:45 a.m. - 12:45 p.m.

GREAT EXPECTATIONS: 5 QUESTIONS FOR TODAY’S EXCHANGE OPERATORS

Moderator: Kaveh Safavi M.D., J.D., Global Managing Director, Health Industry, ACCENTURE
Karen Frost, Vice President, Health Solutions & Strategies, AON HEWITT
Ron Goldstein, President & CEO, CHOICE ADMINISTRATORS
Mark Keim, Vice President, Private Exchange Strategy, AETNA
Evan Kraus, Director, Private Exchanges, GALLAGHER BENEFIT SERVICES
Andy Sexton, Principal, MERCER MARKETPLACE EXCHANGE
Panelist: Ashok Subramanian, CEO and Co-founder, LIAZON

    • What types of innovations do you expect to see in the next 2-3 years in the products to move to a more retail-like experience?
    • What have been your observations to date and therefore thinking around benefit trade-off/buy down, and what do you expect to see in the next 2-3 years
    • Do you expect to see conversion from group policy to individual policy for the small employer market, and if so, what are the implications for all stakeholders involved?
    • What are the opportunities with this new digital channel to impact cost and utilization, and what ideas for how we can leverage the channel to help influence cost and not just purchasing decisions.

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